ff77 Privacy Policy — How We Protect Your Data

When you create and use an ff77 account, we collect personal data in the following categories:

ff77 uses the personal data we collect for the following purposes, each of which is necessary to operate the platform for Filipino players:

• Account creation and management — creating your ff77 account, enabling login, and maintaining your profile
• Identity verification (KYC) — confirming your age and identity to comply with responsible gaming standards and prevent underage play
• PHP transaction processing — handling deposits, wagers, and withdrawals through Philippine banking and e-wallet channels
• Security and fraud prevention — detecting suspicious login attempts, identifying duplicate accounts, and protecting your PHP balance
• Platform improvement — understanding how players in Manila, Cebu, Davao, and across the Philippines use the Game Lobby so we can make it better
• Customer support — responding to queries, resolving disputes, and investigating account issues
• Responsible gaming — monitoring for patterns that may indicate problematic gaming behaviour and applying the tools described in our Responsible Gaming page
• Marketing communications — sending information about platform rewards or updates, subject to your notification preferences

We do not use your data for purposes beyond those listed here without notifying you and, where required, obtaining your consent.

ff77 does not sell or trade your personal data. We share data only in the following limited circumstances:

• Payment processors — your financial data is shared with Philippine banking partners and supported e-wallet services solely to complete PHP deposits and withdrawals. These processors are bound by strict data handling obligations.
• Identity verification providers — your KYC documents may be processed by a third-party identity verification service as part of account setup. This service operates under a data processing agreement with ff77.
• Game technology providers — game session data (not personal identity data) is passed to the relevant game provider to run the game. No financial or identity data beyond what is needed for session management is shared.
• Legal and regulatory requirements — ff77 will disclose personal data to Philippine authorities if required by law, court order, or lawful regulatory request. We will notify affected players where we are legally permitted to do so.

ff77 applies multiple layers of technical and operational security to protect the personal data of every player on the platform:

• SSL/TLS encryption on all data transmitted between your device and ff77 servers
• OTP authentication for new device logins and sensitive account actions
• Encrypted storage for sensitive personal and financial records
• Access controls limiting which internal personnel can view personal account data, on a need-to-know basis
• Ongoing security monitoring to detect and respond to unusual access patterns

No digital system is entirely without risk. If ff77 becomes aware of a security incident that materially affects the personal data of players, we will take immediate steps to contain the incident and notify affected account holders in accordance with applicable requirements.

You also play a role in keeping your account secure — keep your login credentials private, do not share your OTP with anyone, and contact ff77 support immediately if you believe your account has been accessed without your authorisation.

ff77 uses cookies and similar tracking technologies when you access the platform. These are small data files stored on your device that help us provide a functional and consistent experience.

The types of cookies we use:

• Essential cookies — required for the platform to function, including maintaining your login session and remembering your game lobby preferences. These cannot be turned off without preventing normal use.
• Analytics cookies — collect anonymous data about how players navigate the platform, which game categories are most used, and where errors occur. This data is used in aggregate and does not identify individual players.
• Preference cookies — remember settings like language preference and notification choices so you don't have to reset them every visit.

You can manage cookies through your browser settings. Disabling non-essential cookies will not prevent you from playing or transacting on ff77, though some preference features may not persist between sessions.

As a Filipino player using ff77, you have the following rights in relation to your personal data. To exercise any of these rights, contact ff77 support through your account portal:

ff77 keeps your personal data for as long as your account is active and for the period required after closure by applicable regulations. In practice, this means:

• Active accounts — all data retained for as long as the account is in use
• Closed accounts — identity and transaction records retained for the minimum period required by Philippine financial record-keeping rules
• Inactive accounts — accounts with no login or transaction activity over an extended period may be subject to a closure notice; ff77 will contact the registered email or mobile number before taking action
• Support communications — retained for a reasonable period for dispute resolution purposes, then deleted

When data is no longer required and the retention period has passed, it is securely deleted or anonymised so it can no longer be associated with your identity.

ff77 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under this age. If ff77 discovers that a registered account belongs to an underage player, the account will be closed immediately and the registration data will be deleted in accordance with this policy.

If you believe that an underage person has registered on ff77, contact support immediately through your account portal so we can investigate and take appropriate action.

ff77 may update this Privacy Policy from time to time to reflect changes in platform features, applicable Philippine regulations, or our internal data practices. When we make changes, the updated policy will be published on this page with a revised review date.

For significant changes — particularly those that affect how your personal data is used or shared — ff77 will notify affected players through their registered email address or an in-platform notification where reasonably practicable.

Your continued use of the ff77 platform after a policy update constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy, contact support through your account portal. For platform-wide rules, refer to the Terms & Conditions.